Right Way a Valid Appraisal
A valid appraisal is possible only if it inhertis the ethics, quality, integrity, and legallity.
Concerns about the ethical behavior and quality of our partner organizations are important to us, and we encourage you to share any concerns with us. We welcome direct reports of illegal, unethical, or quality-compromising behavior to our Ethics and Compliance office at ethics-compliance@cmmiinstitute.com, and will maintain strict confidentiality.
If you are aware of illegal, unethical, quality-compromising behavior, please report it to the Ethics & Compliance Office: ethics-compliance@cmmiinstitute.com as soon as possible. The Ethics and Compliance office carefully reviews and investigates all reports of violations received through the email address.
ISACA Quality Pages
CMMI Complaints and Corrective Action Appeals Policy
The “CMMI® Quality – Complaints and Corrective Action Appeals Policy,” effective from March 6, 2023, outlines the procedures for handling complaints and appeals within the CMMI framework. It applies to CMMI Partners, Practitioners, Registered Interpreters, and Appraisal Sponsors. The policy ensures a fair and transparent process, detailing roles and definitions, timelines for submitting complaints and appeals, conducting preliminary investigations, and finalizing corrective actions. It emphasizes confidentiality and managing conflicts of interest, while also providing flexibility for time extensions and accommodations due to global diversity and extenuating circumstances. The policy is designed to maintain the integrity of CMMI standards by ensuring all complaints and appeals are handled systematically and fairly.
You can view the whole document below.
According to ISACA, the eligibilty criteria for this process are as follows:
- Complainant matter relates to a violation of ISACA’s CMMI method, policy, or ethical standards.
- The matter is a reasonable concern and is not frivolous or trivial.
- The information provided is sufficient and reliable enough to constitute further investigation.
- Additionally, ISACA may suspend (as applicable) a case if the matter is being pursued as a subject of civil or criminal litigation or other proceedings substantially related to the complaint before a court, a regulatory agency, or other governmental body.
Complaints and Corrective Action Appeals Policy
ISACA, June 1, 2023
ISACA Complaints and Corrective Action Appeals Policy V1.8